Terms of Service

These terms govern your use of Isework, operated by Molatech LLC, a Wyoming (USA) limited liability company. By joining the waitlist or using the platform, you agree to them.

1. What Isework is

Isework provides AI agents that handle sales conversations, follow-ups, scheduling and invoicing for your business over WhatsApp and, in future, other channels. The agents act on the information you give them and on your instructions; you remain responsible for your business and its dealings with your customers.

2. Your account and your number

• You must give accurate information and keep your login credentials secure. You are responsible for activity under your account.
• You must own or control the WhatsApp Business number you connect, and your use of WhatsApp remains subject to Meta’s own terms and policies, including the WhatsApp Business Messaging Policy.

3. Acceptable use

You agree not to use Isework to:

• send spam or unsolicited bulk messages;
• engage in deceptive, fraudulent, harassing or unlawful conduct, or sell prohibited goods and services;
• violate WhatsApp’s policies or applicable law, including data protection law.

We may suspend or terminate accounts that breach these rules, and we may do so immediately where the breach puts other customers, the platform or our WhatsApp access at risk.

4. AI-generated responses

Your AI team drafts and sends replies automatically based on your business brain. AI output can occasionally be wrong. Isework is built to escalate to you rather than guess, and you can take over any conversation at any time — but you are responsible for reviewing that the information your agents give customers (prices, availability, commitments) is correct, and for honouring commitments made to your customers.

5. Fees and billing

Paid plans are billed monthly in Naira through Paystack or Flutterwave at the prices shown on isework.com, and include the message and contact allowances of your plan. You can cancel at any time and your plan will run to the end of the paid period. Trials are free for 14 days; we will not charge you before a trial ends.

6. Your data

You own your business data and your customer conversations. We process them only to provide the service, as described in our Privacy Policy. You can export or delete your data at any time.

7. Service availability and liability

We work to keep Isework available and reliable, but the service is provided “as is” and depends on third parties (including Meta and network providers) we do not control. To the fullest extent permitted by law, our total liability for any claim arising out of the service is limited to the fees you paid us in the three months before the claim arose, and we are not liable for indirect losses such as lost profits or lost business.

8. Changes to these terms

We may update these terms as the product evolves. If a change is material we will notify you (for example by WhatsApp or email) before it takes effect. Continuing to use Isework after a change means you accept the updated terms.

9. Governing law and contact

These terms are governed by the laws of the State of Wyoming, USA, without affecting any consumer rights you have under the laws of the country where you operate. Questions: info@molatech.org.